Introduction
At OrionixTech, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.
Definitions
- Personal Data: Any information relating to an identified or identifiable individual
- Usage Data: Data collected automatically through the use of the Service
- Cookies: Small files stored on your device
- Data Controller: The entity determining the purposes and means of processing personal data
- Service Provider: Any natural or legal person who processes data on behalf of our company
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details
- Email address
- Phone number
- Company information (if applicable)
- Billing and payment information
- User preferences and settings
Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information and identifiers
- Operating system
- Usage data and analytics
- Access times and dates
Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a contract
- Your consent
- Legal obligations
- Legitimate business interests
How We Use Your Information
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information
- To detect, prevent and address technical issues
- To fulfill any other purpose disclosed to you
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfer
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Physical security measures
- Regular backup procedures
Third-Party Services
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist us in analyzing how our Service is used
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Your Privacy Rights
Under certain circumstances, you have rights under data protection laws including:
- The right to access your personal data
- The right to correction of your personal data
- The right to erasure of your personal data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
Cookie Policy
We use cookies and similar tracking technologies to:
- Understand and save user preferences
- Gather statistical data about site traffic and interactions
- Maintain user sessions
- Improve our site and services
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
GDPR Specific Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
EU residents have the following specific rights:
- Right to be informed about how your personal data is used
- Right to access your personal data
- Right to rectification if your data is inaccurate or incomplete
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to request deletion of your personal information
- Right to non-discrimination for exercising CCPA rights
Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of becoming aware of the breach
- Provide information about the nature of the breach
- Offer guidance on protecting yourself from potential harm
- Implement necessary measures to prevent future breaches
- Comply with applicable data breach notification laws
Dispute Resolution
If you have any concerns or disputes regarding our Privacy Policy or data handling practices:
- First, contact us directly to resolve the issue
- You may be entitled to refer the matter to your data protection authority
- Any legal proceedings will be governed by the laws of [Your Jurisdiction]
- The courts of [Your Jurisdiction] shall have exclusive jurisdiction
Do Not Track Signals
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Social Media Integration
Our website includes social media features and widgets. These features may collect your IP address, page visits, and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.
Marketing Communications
You may opt-out of receiving marketing communications from us by:
- Clicking the "unsubscribe" link in marketing emails
- Contacting us directly to update your preferences
- Adjusting your account settings
Note that you may continue to receive service-related communications necessary for the administration and use of your account.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
- Email: info@orionixtech.com
- Phone: +91 9304928363
- Address: Kanpur, Uttar Pradesh, India 208007
- Website: www.orionixtech.com